{"id":28112,"date":"2021-06-18T07:55:52","date_gmt":"2021-06-18T07:55:52","guid":{"rendered":"https:\/\/www.ilscipio.com\/chatwoot\/"},"modified":"2021-06-18T07:56:04","modified_gmt":"2021-06-18T07:56:04","slug":"chatwoot","status":"publish","type":"page","link":"https:\/\/www.ilscipio.com\/en\/chatwoot\/","title":{"rendered":"Chatwoot"},"content":{"rendered":"

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Chatwoot<\/h1>\n

GDPR- & DSGVO compliant real-time communication for your e-business<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Features” _builder_version=”4.9.0″ background_enable_color=”off” custom_padding=”54px|0px|100px|0px”][et_pb_row admin_label=”Title” _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.9.0″ text_font=”Nunito Sans||||||||” text_text_color=”#959baf” text_font_size=”18px” text_line_height=”1.8em” header_text_align=”center” header_text_color=”#535b7c” header_2_font_size=”35px” text_orientation=”center” max_width=”700px” module_alignment=”center” z_index_tablet=”500″]<\/p>\n

Customer contact wherever the customer may be<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”1_3″ _builder_version=”3.0.47″ background_position=”top_left” custom_padding=”|||” custom_padding__hover=”|||”][et_pb_blurb title=”Fully customizable” use_icon=”on” font_icon=”%%173%%” use_icon_font_size=”on” icon_font_size=”60px” admin_label=”Service 01″ _builder_version=”4.9.0″ header_font=”||||” header_font_size=”22px” header_line_height=”1.8em” body_line_height=”1.9em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” animation_style=”fold” animation_direction=”bottom” animation_intensity_fold=”30%”]<\/p>\n

Chatwoot is available under an open source license and can be self-hosted. So it can be individually adapted for your purposes.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.0.47″ background_position=”top_left” custom_padding=”|||” custom_padding__hover=”|||”][et_pb_blurb title=”All channels” use_icon=”on” font_icon=”%%103%%” use_icon_font_size=”on” icon_font_size=”60px” admin_label=”Service 02″ _builder_version=”4.9.0″ header_font=”||||” header_font_size=”22px” header_line_height=”1.8em” body_line_height=”1.9em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” animation_style=”fold” animation_direction=”bottom” animation_delay=”100ms” animation_intensity_fold=”30%”]<\/p>\n

Whether Facebook, Twitter or your own website – Chatwoot combines all channels for customer service<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.0.47″ background_position=”top_left” custom_padding=”|||” custom_padding__hover=”|||”][et_pb_blurb title=”GDPR-compliant Live Chat” use_icon=”on” font_icon=”%%86%%” use_icon_font_size=”on” icon_font_size=”60px” admin_label=”Service 03″ _builder_version=”4.9.0″ header_font=”||||” header_font_size=”22px” header_line_height=”1.8em” body_line_height=”1.9em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” custom_padding=”||0px|||” animation_style=”fold” animation_direction=”bottom” animation_delay=”300ms” animation_intensity_fold=”30%”]<\/p>\n

Your own live chat on the website without dependency to third-party providers – Chatwoot may be the right tool for you.<\/p>\n

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Custom version<\/h2>\n

[\/et_pb_text][et_pb_divider divider_weight=”3px” disabled_on=”off|off|off” _builder_version=”4.9.0″ background_color_gradient_direction=”90deg” max_width=”100px” module_alignment=”left” height=”5px” custom_margin=”||20px|” custom_padding=”||20px|” animation_direction=”bottom” hover_enabled=”0″ saved_tabs=”all” locked=”off” sticky_enabled=”0″][\/et_pb_divider][et_pb_text _builder_version=”4.9.0″ _module_preset=”default” custom_padding=”||0px|||”]<\/p>\n

We have experience in setting up your very own Chatwoot installation – each customized to the individual requirements. Be it simply matching your own corporate design or an additional connection of another channel. We are happy to support you in this endavour also.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQzNjIifX0=@” button_text=”Contact us” _builder_version=”4.9.0″ _dynamic_attributes=”button_url” _module_preset=”default”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.9.0″ _module_preset=”default”][et_pb_image src=”https:\/\/www.ilscipio.com\/wp-content\/uploads\/2021\/05\/Chatwood_-Photo-by-Carl-Heyerdahl-on-Unsplash-scaled.jpg” title_text=”Chatwood_ Photo by Carl Heyerdahl on Unsplash” _builder_version=”4.9.0″ _module_preset=”default”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.0″ _module_preset=”default”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.9.0″ _module_preset=”default”][et_pb_column type=”1_2″ _builder_version=”4.9.0″ _module_preset=”default”][et_pb_image src=”https:\/\/www.ilscipio.com\/wp-content\/uploads\/2021\/05\/Kunde_Photo-by-Patrick-Tomasso-on-Unsplash-scaled.jpg” title_text=”Kunde_Photo by Patrick Tomasso on Unsplash” _builder_version=”4.9.0″ _module_preset=”default”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.9.0″ _module_preset=”default”][et_pb_text _builder_version=”4.9.0″ _module_preset=”default”]<\/p>\n

Achieve strong customer loyality across all channels<\/h2>\n

[\/et_pb_text][et_pb_divider divider_weight=”3px” disabled_on=”off|off|off” _builder_version=”4.9.0″ background_color_gradient_direction=”90deg” max_width=”100px” module_alignment=”left” height=”5px” custom_margin=”||20px|” custom_padding=”||20px|” animation_direction=”bottom” hover_enabled=”0″ saved_tabs=”all” locked=”off” sticky_enabled=”0″][\/et_pb_divider][et_pb_text _builder_version=”4.9.0″ _module_preset=”default” custom_padding=”||0px|||”]<\/p>\n

Whether it be on social media or your own website – your customers want to communicate with you across multiple channels. A challenge for customer service! But with Chatwoot you can deploy a solution where all channels converge and customer service can manage and respond to everything from a signle inbox.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjQzNjIifX0=@” button_text=”Let us support you” _builder_version=”4.9.0″ _dynamic_attributes=”button_url” _module_preset=”default”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Center Aligned Text ” _builder_version=”4.9.0″ background_color=”#F0F0F0″ background_color_gradient_direction=”135deg” background_image=”https:\/\/www.ilscipio.com\/wp-content\/uploads\/2018\/11\/geometric-bg-overlay-02.jpg” background_blend=”overlay” custom_padding=”100px|0px|100px|0px” animation_direction=”bottom” z_index_tablet=”500″][et_pb_row admin_label=”Title” _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.9.0″ _module_preset=”default” header_2_font_size=”35px” text_orientation=”center”]<\/p>\n

Collaboration – Automation – Reports<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.9.0″ text_font_size=”18px” header_font=”||||||||” text_orientation=”center” max_width=”87%” module_alignment=”center” text_line_height_tablet=”1.7em” text_line_height_last_edited=”off|desktop”]<\/p>\n

Whether it’s a shared inbox, automatic replies or evaluations of the number of customer contacts – Chatwoot makes it easy to keep track of everything.<\/span><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.9.0″ _module_preset=”default” background_color=”#B61525″][et_pb_row column_structure=”2_3,1_3″ admin_label=”CTA Row” _builder_version=”4.9.0″ background_color=”#f0f0f0″ background_color_gradient_direction=”243deg” custom_padding=”32px|40px||40px” border_radii=”on|4px|4px|4px|4px”][et_pb_column type=”2_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.9.0″ text_font=”||||||||” text_font_size=”18px” text_line_height=”1.3em” header_text_align=”left” header_line_height=”1.3em” header_2_text_align=”left” header_2_font_size=”35px” header_2_line_height=”1.4em” header_3_text_color=”#053750″ header_3_font_size=”32px” header_4_font=”||||||||” header_5_font=”||||||||” header_6_font=”||||||||” custom_margin=”||| “]<\/p>\n

Get in touch!<\/h3>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_button button_url=”https:\/\/www.ilscipio.com\/en\/contact\/” button_text=”Contact” button_alignment=”right” admin_label=”Button” _builder_version=”4.9.0″ button_bg_color_gradient_start=”#3D72E7″ button_bg_color_gradient_end=”#53a0fe” button_bg_color_gradient_direction=”243deg” custom_margin=”|||” button_text_color_hover=”#3D72E7″ button_border_radius_hover=”26px” button_letter_spacing_hover=”1px” button_bg_color_hover=”#ffffff” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”on” button_text_color__hover=”#3D72E7″ button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”on” button_border_radius__hover=”26px” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”on” button_letter_spacing__hover=”1px” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”on” button_bg_color__hover=”#ffffff” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

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